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At Lads Store (https://ladsstore.dilaenterprises.com/), customer satisfaction is our top priority. This Return & Refund Policy explains the terms under which returns, replacements, and refunds are accepted.
We accept returns only under the following conditions:
The product is damaged, defective, or incorrect
The issue is reported within 7 days of delivery
The product is unused, unwashed, and in original condition
Original packaging, tags, and invoice are intact
⚠️ Products returned without meeting the above conditions may not be accepted.
The following items are not eligible for return or refund:
Products damaged due to misuse or negligence
Items returned after the return window has expired
Products purchased during clearance or sale (unless damaged)
Personal-use items (if applicable)
To initiate a return, please follow these steps:
Email us at (ladsstoreindia@gmail.com) within 7 days of delivery
Share your Order ID, product details, and clear images/videos of the issue
Our team will review the request and respond within 2–3 business days
Once approved, return instructions will be shared with you
Refunds are processed only after inspection of the returned product
Approved refunds will be issued within 5–7 business days
Refunds will be credited to the original payment method
Shipping charges (if any) are non-refundable
Replacement is applicable only for damaged, defective, or incorrect items
Replacement requests must be raised within 7 days of delivery
If the product is out of stock, a refund will be processed instead
Orders can be cancelled before shipment only
Once the order is shipped, cancellation is not possible
To cancel an order, contact us immediately after placing the order
If you have any questions about this Privacy Policy or your data, please contact us:
Website: https://ladsstore.dilaenterprises.com/
Email: ladsstoreindia@gmail.com
Business Name: Dila Enterprises
We are pleased to introduce ourself as one of House Hold items traders inside and outside india. We are working in this field for the last 7 years and created our own brand after spending so many years. LADS HOUSE HOLD STORE is the subsidiary of M/S DILA ENTERPRISES.
